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FOOD AND BEVERAGE SERVICE Page

Welcome to this course .

You will learn more on what FOOD and BEVERAGE service entails.

How to handle customers and satisfy their needs

To access this course, you will need:

1. A laptop or a Smartphone

2. Internet access.

The Course facilitators are:

NAME	ADMISSION NUMBER	ROLE	COURSE NAME
Deborah Moraa	2022HM151448	Manager,Teacher	Introduction to Food and Beverage Service
Isaiah Wabomba	2022HM152422	Manager, Teacher	Safety
Sindy Blaise	2022HM151592	Teacher	Staff Organization
Cecilia Chege	2022HM151525	Teacher	Hygiene
Yvonne Mwanisa	2022HM151428	Teacher	Service Areas
Winfred Gakii	2022HM150990	Teacher	Non-Alchoholic Beverage
Beatrice Achieng	2022HM151908	Teacher	Alcoholic Beverage
Joan Muchiri	2021IM145183	Teacher	Menu Knowledge

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Available courses

INTRODUCTION TO FOOD AND BEVERAGE SERVICE AND SALES

Enjoy learning every day

STAFF ORGANIZATION

FOR ANY WORK TO FLOW EASILY,WE MUST ORGANIZE

Teacher: Sindy Wasgany - 2022HM151592

SAFETY

SAFETY!! SAFETY!! SAFETY!!

A SAFE ENVIRONMENT IS THE BASIS OF SUCCESS

Teacher: Isaiah Wabomba 2022HM152422

HYGIENE

Cleanliness is next to Godliness

Teacher: Cecilia Chege - 2022HM151525

SERVICE AREAS

Customers first impression on entering any service area is of utmost importance as its at this point a customer is lost or gained.

Teacher: Yvonne Mwanisa - 2022HM151428

MENU KNOWLEDGE

This course is going to take you in the menu world, get to know where the menu originated from, what is the importance of the menu and be able to identify the different types of menus.